CAREERS AT HOUSEFIT
Position: Front Desk Assistant
Who We Are Looking For:
Are you a people person? Do you have previous experience in the customer service industry? Do you love to connect with people and create relationships? Can you communicate effectively with people from all different backgrounds - both written and verbal? Can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference? Do you have a positive outlook on life? If so, you could be just the person we are looking for to fill the position that we have available at the front desk at HouseFit.
About Our Practice:
HouseFit is a Physical Therapy and Fitness center focused on helping people make the best decisions for their health while creating a positive experience in the process. We help adults 55+ maximize their independence and fitness, so they can continue to live a full and active life.
We are located in Saint Louis and have grown from a one-person mobile therapy practice to a sixteen-person team, and now have a beautiful 5,000 sq ft facility in South County. We offer a variety of services including one-on-one Physical Therapy, Fitness Options, Educational Workshops and Reactive Balance Training. We are ready to grow so we can continue to increase the offerings in our community. We are looking for the perfect next team member to help us do that
We are located in Saint Louis and have grown from a one-person mobile therapy practice to a sixteen-person team, and now have a beautiful 5,000 sq ft facility in South County. We offer a variety of services including one-on-one Physical Therapy, Fitness Options, Educational Workshops and Reactive Balance Training. We are ready to grow so we can continue to increase the offerings in our community. We are looking for the perfect next team member to help us do that
That’s Where You Come In:
Are you someone who wants to be part of an innovative and exciting practice that is creating a new way to help serve our aging population? Are you flexible and open to change as our practice continues to grow and evolve?
We are looking for a competent individual to help with the organization and implementation of daily operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently in a busy environment. This person will be comfortable working on multiple tasks with a high degree of attention to detail.
Unlike most medical offices, we take a lot of time to nurture and educate prospective patients who inquire about our services. Many of our patients have been let down by previous providers and are quite skeptical when first reaching out to us. You will be the main point of contact for everyone that becomes a part of our community. Your job will be to make these folks feel comfortable and excited to be in the gym, to celebrate them prioritizing their health, and to go above and beyond to make them feel extremely cared for and valued.
Your job will be to assist with all aspects of client-care and office management which includes checking in patients, collecting co-pays, scheduling appointments, answering phone calls, the setup and break down of exercise classes with equipment cleaning and a variety of other administrative duties.
We are looking for a competent individual to help with the organization and implementation of daily operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently in a busy environment. This person will be comfortable working on multiple tasks with a high degree of attention to detail.
Unlike most medical offices, we take a lot of time to nurture and educate prospective patients who inquire about our services. Many of our patients have been let down by previous providers and are quite skeptical when first reaching out to us. You will be the main point of contact for everyone that becomes a part of our community. Your job will be to make these folks feel comfortable and excited to be in the gym, to celebrate them prioritizing their health, and to go above and beyond to make them feel extremely cared for and valued.
Your job will be to assist with all aspects of client-care and office management which includes checking in patients, collecting co-pays, scheduling appointments, answering phone calls, the setup and break down of exercise classes with equipment cleaning and a variety of other administrative duties.
What We’re Looking For:
- You understand that our practice is a people first atmosphere and our clients’ experience always comes first
- You're good at recalling names, faces, and personal details - so that our clients always feel welcomed and remembered
- You have excellent organization skills and take pride in being an independent worker
- You are comfortable having money conversations with people
- You follow through on commitments, both verbal and written
- You enjoy learning new information and absorb it quickly
- You are comfortable and have experience with computers and cloud base spreadsheets and technology
- You're proactive and resourceful. You bring new ideas to the company and take initiative
- You can quickly shift and course-correct when things don't go according to plan - in a positive manner and without focusing on the negative
- You're coachable, love to learn, and have a fail-forward attitude. You take constructive criticism well and enjoy getting regular feedback that will optimize your skills and performance
Our Schedule:
- Office hours are 8:00 am - 5:00 pm, Monday - Friday.
What We've Got For You:
- Part-time schedule at 24-25 hours a week, with room to grow as the business expands.
- No evenings, weekends or holidays.
- Being part of a team where you help change people's lives, get them back to doing the things they love to do
- Benefits including: 401(k) Plan, Short-Term Disability, Paid Time Off, Paid Holidays
- A working environment where being yourself is encouraged, where people are the priority, and where you will always be challenged to learn and grow
- A chance to work and help the best clients in St. Louis
- $12/hour with room to advance for the right person
